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Had Washington Mutual and now got Chase? Watch out for your cash!


If you had WaMu checking account and since had your account converted to one of the Chase checking accounts, you may want to know the following rules that Chase will apply to any and all of your accounts. Some of these rules are strange, others are simply ridiculous:

 -    Unless you sign a paper releasing the bank of any liability in case you are robbed or assaulted when you withdraw large amount of money (cash) you can’t get your money. The issue is twofold:

     a) You can’t get YOUR money, unless you release all liability the bank may have. While this doesn’t sound like a big deal, read the point “B” and see why it actually matters.

     b) Imagine a scenario where a bank employee learns about you taking a large sum of money from your account and then tipping off local thugs…If during the investigation you learn that someone at the bank was involved – you can’t sue the bank for poor security, lack of employee background checks, or any other reason.

 

-    Unless you have a joint account – you must provide POD (Pay On Death) person to whom the account balance should be transferred. It is unclear if the bank retains the right to keep the money if you have not designated any such person.

 -    If anyone files a claim against you with the bank – your account may be frozen without any sort of proof of dispute. Now imagine a prankster calling your bank saying you owe him money. The burden of lack of dispute is on you.

 -    If you are involved in any legal dispute with the bank – they can use money in YOUR account to pay for THEIR legal costs while fighting you! Here is the  actual line from Page 30, section on Legal Proceedings:”All expenses incurred by us as a result of a proceeding affecting your account, may be charged against your account….These fees may include but are not limited to, court costs and attorney fees”.  So sewing them to get your money back is a really bad idea, they will use your money to fight your claim. This is truly outrageous.

 -    They can stop any payment if they think it doesn’t match your normal behavior payment, even if you are fully aware of the activity with your account.

 -    Chase can take money out of your account at any time and without notice to pay any dept, direct or indirect, that you may have with them or any of their affiliates. It is the last word that makes it all more dangerous – affiliates. Today all other financial institutions, advertisers, marketing research companies and such are considered to be affiliates of most banks. So if you refuse to pay for a service you’ve never signed up for that was provided by affiliate of Chase – they will just take it out of your account.

 -    If your account has no money in it – it can be closed by Chase at will.

 -    If Chase closes your account and there is less than one dollar left – they keep it. This is basically a theft, which you agree to by opening an account with them.

 -    If Chase considers any of your instructions to be outside of “customary banking practices”  they may not comply (including money withdrawals, etc)

 -    Even if Chase knows that their actions will cause you “damages regardless of the form or action”  -  they are not liable.

 -    If there is any sort of legal claim – Chase considers itself to be authorized to comply with any portion of claim without caring if the claim has jurisdiction over you and your account, or even the authority to start the legal process.

 -    In case Chase has to produce any documents or perform any action to comply with administrative or legal preceding – they will pay for it with your money.  

 -    Chase can elect to have any dispute to go to Arbitration and not court.

 -    In case of arbitration – you can choose one of the two arbitration firms that has established business with Chase and which are paid by Chase on regular basis.

 

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I had my purse stolen in March 2009 so I went to WAMU to close my accounts. Since they were merging with Chase I opened chase accounts. Long story short, WAMU never actually "closed" my accounts. They allowed transactions to post after I closed the accounts, resulting in a negative balance and NSF fees. Did they contact me to let me know about their screw up? No! They waited until December 2009 to swoop in and steal the money from my Chase account. I've talked to over a dozen people over a 4 hour time span and have gotten nowhere. Even the manager over the branch that screwed up in the first place refuses to help me.
Yes we are having the same problem from chase our accounts were recently debited by their collections department at 800 555-0433 for an issue from an unauthorized rental car debit that happened 6 years ago when they were wamu, at the time wamu corrected the unauthorized debit from the rental car then put the money back into a new account and charged off the account that the rental company debited so it wouldnt happen again. well last month chase seen a charged off balance from this occurence 6 years ago and just debited our account again for the same amount of money!!! we have went back and fourth with their collections department and no one their will correct this FUBAR!!! I am in the process of escalating this matter to the highest department available in order for someone to take responsibility and correcting this instead of passing the buck around stating its nothing they can do! i absolutely do not recommend this bank to anyone and will not be suprised of a major class action law suit that will shut them down..
This is all hogwash on Chases part. They emptied my checking account with out notifing me I even owed any moeny on what they took it for. They took it for an apparent money owed on a WAMU closed checking account from 2004. I have had several WAMU accounts since 2002. I have never once been informed by WAMU that I owed them money nor have I recieved any documentation I owed any money. Don't you think they would have done this a long time ago while still a WAMU customer????? All of a sudden, when WAMU.com switched to CHASE.com for all of my online banking, they swiped everything out of my account and made some of my transactions for that day make me go into negative numbers. I am assuming I will also have astronomicle NSF fees tagged on with all this. I should not be responsible for this at all. I went round and round with Chase on the phone regarding this matter and still didn't get complete details of why I owed the money. All I got was I owed money from a WAMU checking account from 2004. Needless to say, I am closing my account and will be transferring my Car loan (which is not in default and never was and is my second one with CHASE, first one paid off) to another banking institution. I urge anyone and everyone to change banks and get new loans before all of your money is taken without your knowledge. The can do this with anyone they are affiliated with as stated above! BEWARE!!!!!
I just find out yesterday my account is $0. They took all my money and when I call chase I get phone number to call. When I call and ask who is that I was told they are collection department. My WAMU account have overdraft and I have never contact with any WAMU for 2 years any letter nothing.And yesterday Chase They emptied my checking account with out notifying me. this is ridicules. I will try to cancel my direct deposit and try new bank.This is crazy.
I Chase thinks it worth losing customers just for a few bucks! My daughter lives in Arizona and same issue with WAMU and they took her whole paycheck, she didn't have money in her bank to buy a pack of gum.
This exact same thing also happened to me. Have you take any legal action?
Apparently I owed WaMu money from an old bank account that was closed last year and in all honesty, I had not touched in over 2 years. I opened my Chase account almost a year ago, and today discovered that they went in my current account and took all of my funds. Worse part is I have my direct deposit coming in tonight and they are going to take all of that too in order to satisfy the debt. I called them to attempt to negotiate some sort of payment plan and they denied saying "...there is nothing we can do. The good thing is that you will be squared away with the bank." I am so furious right now! I now have NO MONEY for rent, car, food, gas...so needless to say this is going to cost me in other areas of my life. NO warning, No notice, Nothing. I feel helpless and now I feel scared.
This happen to my daughter in Arizona. I actually have a family member that works for a law firm that loves to to take cases like this. Please respond to me if you would like to be added to the complaint. Chase is pretty much stealing money, and they are not authorized to take peoples paycheck without warning.
I thought I had been a victim of fraud. I deposited an IRA withdrawal to get me through while I waited for my pay to kick in from a new company. I had just set up my direct deposit to the account that day! Luckily the morons put a hold on half the money so they couldn't take the whole thing. They swept away the available balance. If part of the check wasn't "unavailable" they would have swept away all of the funds to their own account. I closed my account with Washington Mutual in 2007. When I called to report fraud, the representative had no idea what was going on either. The transaction was listed as "transfer to another account". The explanation beside it stated that it was a transfer that occurred "for example, when you charge gas at a gas station and they issue a debit for 50.00 but you only pump 32.00 in gas, the next day the funds will reconcile". After a rude collections rep hung up on me because it was 8:03 and time to go, I ran to the ATM at 4:00 in the morning and withdrew the rest of the funds so I would be able to survive. Unbelievable! I felt like a theif in the night robbing my own bank account. When I called on Monday, the collections department rep said that she "couldn't see" the account. She tersely told me she was mailing a statement. She quoted the set-off law that they are taking advantage of several times. When I asked her what the balance was after they took $300 from my account, she said $900! That would be 1200 in fees from a closed account! I haven't received the statement yet but I did file a complaint with the Treasury. www.helpwithmybank.gov/complaints/index.html I am sure Chase has their a**es covered by law but I couldn't just let it go by without a complaint. I have even considered paying it because I know it will never go away.